Legal
Privacy Policy
Last updated: October 2026
At Thrivebuild, we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
Information We Collect
When you visit our website, schedule a call, or interact with our booking form, we collect personal and business information that you voluntarily provide to us. This includes:
- Your full name
- Email address
- Phone number
- Company details (such as your remodeling firm name, team size, and annual revenue range)
- Project notes and operational workflow details shared during discovery
How We Use Your Information
The information we collect is used solely to respond to inquiries, conduct discovery and workflow mapping calls, provide fixed-price proposals, and deliver systems implementation and consulting services.
Mobile Information and SMS Communications
We do not share, sell or rent mobile phone numbers or SMS opt-in consent with third parties for their marketing purposes.
If you provide your phone number to book a call or request support, we use it only to send call confirmations, reminders, and direct project communications related to your inquiry. You may opt out of SMS communications at any time by replying STOP. Reply HELP for help. Message and data rates may apply. Message frequency varies.
Tools We Use
We rely on trusted third-party service providers to operate our website and services:
- Vercel: Website hosting and cloud infrastructure.
- Calendly: Scheduling discovery and workflow mapping calls.
- FormSubmit: Receiving and routing video walkthrough form submissions.
- Meta (Facebook) Pixel: Measuring advertising performance, which may use cookies.
Your Choices
You have control over your data. You can email us anytime at sam@thrivebuild.co to ask what data we hold about you or to request that it be deleted.
Data Retention and Security
We retain your contact details and discovery notes only for as long as necessary to fulfill the business purposes described here or to comply with applicable legal obligations. We use secure, industry-standard cloud platforms to store your information.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us directly by email: